Privacy Policy

Introduction

Welcome to Premium Rentals. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights.

1. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, mobile number, billing address
• Transaction Data: Details about payments and bookings you have made
• Technical Data: IP address, browser type, device information
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences in receiving marketing communications

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your bookings
• To communicate with you about your reservations
• To send you service updates and notifications
• To improve our website and services
• To send promotional offers (with your consent)
• To comply with legal obligations
• To detect and prevent fraud

3. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Booking records are typically retained for 7 years for tax and legal purposes. Marketing data is retained until you unsubscribe or request deletion.

5. Sharing Your Information

We may share your personal data with:

• Service Providers: Payment processors, SMS/email service providers
• Drivers: Only necessary information for trip completion
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

We never sell your personal data to third parties.

6. Your Rights

Under data protection laws, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restriction: Request limitation on processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site.

You can set your browser to refuse all or some cookies, or to alert you when websites set cookies. If you disable cookies, some parts of our website may become inaccessible or not function properly.

8. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

We encourage you to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: